Celmatrix Corporation values its relationship with its customers and therefore offers a return policy for its products purchased directly from it.
Under this policy, a Purchaser may return, within the applicable return policy period, products purchased directly from Celmatrix Corporation for a credit or refund, as follows:
Orders can be returned within 30 days of order receipt date, for a credit or refund of purchase price only (less applicable shipping and handling fees). In order to receive a refund customer must (1) contact customer service at (800) 351-6648 and request and obtain a Credit Return Authorization (CRA) number within the 30 day period. Customer is responsible for all shipping costs to return package to Celmatrix Corporation
Once you have received your Credit Return Authorization, you must completely empty all bottles contained within the package you received and ship all bottles back within the applicable return policy period in order to receive a credit or refund. Shipments postmarked after the applicable return policy period, and/or orders returned with full -or- partially full bottles will be returned to purchaser and no credit will be given. Customer is responsible for return postage.
Purchaser assumes risk for loss or damage during return shipment.
Call: (800) 351-6648 for details.